​

Thank you for shopping with us! Please review our shipping policy for details on processing times, shipping options, tracking, and handling of shipping issues.

1. Order Processing Times

   • Orders are typically processed within 1-3 business days (Monday–Friday) after receiving payment confirmation. During peak periods, processing times may extend up to 5 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Options and Estimated Delivery Times

   • We offer standard and express shipping options through reliable carriers such as [Carrier Options, e.g., USPS, UPS, FedEx]. Estimated delivery times are as follows:

     • Standard Shipping: 3-7 business days

     • Express Shipping: 1-3 business days

   • Delivery times are estimates and may vary depending on location and carrier conditions.

3. Shipping Costs

   • Shipping costs are calculated at checkout based on your location and selected shipping option. We offer free standard shipping on orders over [specify amount, e.g., $50].

4. Shipping Locations

   • We currently ship within [your shipping region, e.g., the United States, Canada, select international countries]. Please note that additional customs fees or import duties may apply for international shipments and are the responsibility of the customer.

5. Order Tracking

   • Once your order has shipped, we will email you a confirmation with tracking information so you can monitor your order’s progress. Please allow 24 hours for the tracking link to activate.

6. Shipping Issues and Delays

   • While we strive to ensure timely delivery, occasionally, shipping delays may occur due to factors outside our control (e.g., weather conditions, carrier delays). If your order is significantly delayed, please reach out to our customer service team for assistance.

   • If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to locate or replace the order as quickly as possible.

7. Returns and Exchanges Related to Shipping Issues

   • If your order was damaged during shipping or you received an incorrect item, please contact us at [Customer Service Contact Information] within 7 days of delivery. We will arrange for a replacement or refund if applicable. For general returns or exchanges, please refer to our Return Policy.